Terms of Service

dnvit lets you build a digital invitation for an event, publish it at a shareable link, invite guests, collect RSVPs, and manage the guest list and the event around it.

Building and previewing an invitation is free and requires no payment. Payment is required to publish an invitation so that guests can open it, and to use certain features reserved to paid tiers. We describe which features belong to which tier on our pricing page, and that page prevails over any summary elsewhere on the Site.

We may add, change or withdraw features over time. Where a change would remove a feature that is material to an invitation you have already paid for, we will make a reasonable effort to give you notice.

You sign in with your email address. We send a one-time code to that address rather than asking you to choose a password, so access to your account is access to your email. Keep your email account secure, and tell us promptly if you believe someone else has used your account.

You must provide an email address you control, and you must be old enough to form a binding contract where you live. The Service is not directed to children under 13.

You are responsible for everything done through your account, including by anyone you allow to use it.

Payments are one-time. There is no subscription and nothing renews automatically. A purchase unlocks one specific invitation at the tier you bought; if you create a second invitation, it starts free and is paid for separately.

Payment is taken by our payment provider, Stripe, on its own checkout page. Card details are handled entirely by Stripe under its terms and privacy policy; we never receive or store your full card number.

You may move an invitation to a higher tier at any time. An upgrade is a separate purchase charged at the higher tier's full one-time price; it is not prorated or reduced by what you have already paid for that invitation, and the plan screen states this before you pay. Purchases only ever raise an invitation's tier — buying the same or a lower tier for an invitation you have already paid for is not possible.

Refunds

Before paying anything, you can build your invitation in full, put in your own names, date, photos and guest details, and preview exactly what your guests will see on their phones. Payment is only required to publish it. We say this first because it is the honest answer to most refund requests: nothing about the invitation is hidden behind the payment.

If something has still gone wrong, email us at support@dnvit.com with your invitation address and what happened. We aim to reply within two business days. Where a refund is issued, the entitlement it paid for is withdrawn: the invitation drops to the highest tier it is still paid for — so refunding only an upgrade returns it to the tier you bought before — and if no paid purchase still covers it, it returns to the free tier and, if it was published, it is taken offline. Any other invitation you have paid for separately is unaffected.

The refund windows — 24 hours for a change of mind provided the published link has not been shared, 3 days when something went wrong on our side — and how to ask are set out in our Refund Policy at https://dnvit.com/refund_policy.

Where you have a statutory right of withdrawal or cancellation under the law of your country, nothing in these Terms limits it.

Everything you add to an invitation — names, photographs, text, audio and any other material — remains yours. We claim no ownership of it.

You grant us the limited permission we need to operate the Service: to store your content, to process and resize it, and to display it to the people you share the invitation with, for as long as you keep the invitation on the Service. This permission exists only so that we can show your invitation to your guests, and it ends when you delete the content or your account.

You confirm that you have the right to use everything you upload, including any photograph in which other people appear, and that your invitation does not infringe anyone else's rights.

When you add guests, you are giving us other people's personal information. You decide what to collect and why; we process it on your instructions in order to run your invitation. In data-protection terms you are the controller of your guest list and we are your processor.

You confirm that you have a proper basis for sharing your guests' details with us, that you will use the Service to invite people to a real event rather than to send unsolicited marketing, and that you will respond to a guest who asks you to correct or remove their information.

We do not sell guest data, and we do not use it to market to your guests. Where a guest contacts us directly about their information, we will normally refer them to you as the host, and we will help you act on the request.

You agree not to use the Service to:

• break the law, or invite people to anything unlawful;
• impersonate another person, business or organisation, or misrepresent who is hosting an event;
• upload material that is unlawful, deceptive, hateful, or that infringes someone else's rights;
• send bulk unsolicited messages, or add people to a guest list who have no connection to your event;
• attempt to access another account, another host's invitation, or any part of our systems you have not been given access to;
• probe, scrape, overload or interfere with the Service, or work around any limit or access control in it.

We may suspend or remove an invitation, or close an account, where we reasonably believe these Terms have been broken — and immediately where there is a risk of harm to guests, to other users or to the Service.

We work to keep the Service available and your invitation reachable, but we do not promise uninterrupted service. Maintenance, third-party outages and faults happen, and an event date does not change that.

Because an invitation matters most on a single day, we recommend you keep your own copy of anything you could not recreate — in particular your guest list, which you can export at any time.

You may stop using the Service at any time. You can delete an individual invitation from your dashboard, which removes it and the guest data attached to it, or delete your entire account from your account settings.

Deleting your account removes your invitations, your guest lists, the RSVPs and messages attached to them, and the files you uploaded. Deletion is permanent and cannot be undone, so export anything you want to keep first. We may retain a limited record of payments where we are required to for tax and accounting purposes.

We may end your access where you materially break these Terms, or where we stop providing the Service. If we stop providing the Service, we will give reasonable notice and a way to export your data.

The Service is provided as it is. To the extent the law allows, we exclude implied warranties, including that the Service will be uninterrupted, error-free, or fit for a particular purpose.

We are not liable for indirect or consequential loss, for loss of profit, or for the consequences of an event not going as planned. Where we are liable, our total liability to you is limited to the amount you paid us for the invitation concerned in the twelve months before the claim.

Nothing in these Terms excludes liability that cannot lawfully be excluded, including for death or personal injury caused by negligence, or for fraud.

We may update these Terms as the Service changes. When we do, we will update the date at the top of this page, and we will tell you about a significant change by email or in the product before it takes effect. Continuing to use the Service after a change means you accept the updated Terms.

These Terms, together with our Privacy Policy, are the whole agreement between us about the Service. If any part is found unenforceable, the rest continues to apply.

Questions about these Terms can be sent to support@dnvit.com.